When using the Chaiz API access, it is your responsibility to implement the UI that users interact with to ensure they properly understand the product they are purchasing.

As VSCs face significant regulatory scrutiny, a delicate balance must be struck between sales optimisation and compliance. Moreover, owing to the presence of various bad actors in the industry and increased consumer awareness, users are less receptive to tactics employed in other e-sales funnels.

Below, we shall examine each API call along with its response, detailing which fields must be displayed and how chaiz.com should be represented.

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Please remember that Chaiz must formally approve your implementation before it can go live. Failing to obtain this approval may result in the revocation of your partner access token. Additionally, Chaiz reserves the right to request access to the implementation from time to time to verify the accurate representation of Chaiz and its providers.

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Plan Results

When calling /PlanSearch or /PlanSearchAsync, you receive a set of vehicle service contract options that fit the vehicle's make/model, year, mileage, and state. You then present the information to your users.

Powered By

• At the top of the results and details, a clear indication stating “Results powered by chaiz.com” or “Plans offered by chaiz.com” has to be shown. It has to be legible (no smaller than 14px), and the chaiz logo has to be used for “chaiz.com.” This is to introduce the brand early and consistently so the customer understands why they are being redirected to chaiz or are receiving emails from chaiz. For example:

Field Requirements`

1. Logo. The provider’s logo must be shown. Alternatively, the provider name providerDisplayName can be used, but Chaiz must approve the overall design.
2. Name of the plan. planName . To be shown as this is the primary differentiating orientation point for users following to the price
3. Coverage Level. coverageTypeId see API desc for mapping. Indicate the coverage level of a plan.
4. Price and payment interval. `
5. Duration/miles covered. Include duration and miles so that the customer understands how long the coverage lasts. It is either or, which ever comes earlier, and miles are added to the current odometer.

Optional Fields (blue)

1. Covered categories. categories lists categories that have covered items under this plan. Be aware this can also mean that just one item within this category is covered.
2. Rating. This provider's rating on chaiz.com is a compilation of social ratings, our own experience with the provider, and customer feedback.